This hotel suits me perfectly with free parking, wi-fi, and a bar/lounge area. On my first stay, the staff kindly offered me a hot drink in the cold. I’ll keep coming back for the great experiences.

The location is great for exploring and has a nearby playground, but the room was too warm without air conditioning.

1) Spacious modern rooms
2) Comfortable bed and pillows
3) Free parking and breakfast

1) Limited public transport options
2) No air conditioning
3) Check-in delays due to understaffing

I had a pleasant stay in a Standard Twin Room with Sofa Bed for 1 night. The playground next door was a hit with the kids. The reception staff was super sweet and helpful. Breakfast was on point, with good timing for early risers. Free parking was a nice bonus! 😊

Convenient location and playground

I had a delightful stay at Holiday Inn Express Luzern-Neuenkirch By Ihg. The hotel provides a convenient location near a small supermarket and wonderful surroundings for leisurely walks. The staff were attentive, particularly in offering me insightful local dining recommendations.

Limited breakfast options.

I had a delightful stay at Holiday Inn Express Luzern-Neuenkirch By Ihg. The room was comfortable and exceptionally clean. The staff were attentive, providing helpful recommendations, and the breakfast spread included gluten-free options upon request.

Breakfast selection could be improved.

Perfect for a quick stop!

We only stayed for 1 night, but it was great! Super close to a gas station and kids playground, which was a lifesaver. The staff were really nice and helped us out with everything we needed. Only wish the breakfast had more options. Overall, a cozy spot to rest, especially with little ones.

Well-organized check-in procedures with efficient staff assistance.

I faced significant discomfort due to poor room ventilation. The window only opened a few inches, and the absence of air conditioning made the heat unbearable. It was troubling to find that there was only one receptionist available, which caused delays during check-in.

The location is splendid for exploring the picturesque countryside, and having a supermarket just adjacent was a bonus for quick snacks. Though the room was clean and spacious enough for a couple, the lack of air conditioning made the warm nights uncomfortable and the narrow window barely helped with airflow.

Free parking and a decent bar area were nice, but the room lacked A/C.

The room was clean and spacious for a couple. There was just a fan for cooling, which made it warm at night. The window only opened a bit, and that didn’t help much with airflow. Bathroom was nice and all we needed, but the overall vibe felt basic. I did appreciate the extra touches though, like having a decent-sized breakfast included.

comfortable stay but some cleanliness issues

The location was convenient for exploring nearby landmarks. The room was clean, which was appreciated. The mountain view added a beautiful backdrop to our stay, enhancing our experience.

I encountered cleanliness issues that marred the overall experience.

The location provides easy access to the motorway, making it convenient, especially in snowy conditions. Rooms are well-decorated with comfortable beds and essential amenities, including a hair dryer and a small work desk. Breakfast options feature a variety of breads and fruits, though the selection could be expanded. A nearby playground and grocery store enhance the experience for families, although the absence of air conditioning can lead to warm nights.